Session One – Managing Different Personality Styles:  “Knowing and Adapting Your Communication Style to be More Effective With Others” (DiSC or MBTI Assessment Options)

This session is designed to help you attain a greater knowledge of yourself, your informal leaders, as well as others. The ability to interact effectively with people may be the difference between success and failure in our teams, work, and personal life. Effective interaction starts with an accurate perception of yourself. You will gather some information that quantifies how you see yourself and you will receive a detailed report. People are most productive in an environment that is in harmony with their own natural behavior. By understanding what behavior the present environment requires, you can modify your behavior and remain comfortable and productive. Specific subjects covered in this session:

·              General personality characteristics

·              Different personalities value to the organization

·              Checklist for communicating with different types

Session Two – Managing Your Leadership Style: “Knowing and Adapting Your Leadership Style to be More Effective With Others”

Effective leadership practices assist managers in determining the correct leadership style to use with an employee in any given situation.

There are four distinct leadership styles that will be used in this workshop. There is no one correct leadership style. The effective manager is someone who is flexible using all the styles and can vary his/her style depending upon the development level of the employee and the situation.

Session Three – Managing Your Thinking: Tackling Misinformation and Emotional Traps

As knowledge workers in today’s information age, leaders are expected to think critically. This toolset will help you use logic as a rational leader with employees and peers when perceived organizational interests conflict.

The skill in critical thinking is being able to construct, and to understand, a good argument and, especially important, to recognize a bad one. It isn’t what you think, but how you think. How we arrive at our conclusions is the name of the game.

Session Four – Managing Your Emotions: Gaining Control of Your Emotions in Stressful Situations (“Colors” Assessment)

COLORS™ is a powerful, dynamic, professional and personal development process for improving employee and customer satisfaction (internal and external) based on behaviorism. In this session, you’ll be given the skills to negotiate with peers under stress, understand yourself and be able to maintain a personal balance enabling you to leave at the end of the day with a tally of successful exchanges. This class shows you how to keep your sanity when times get rough! This dynamic program provides a highly effective interpersonal relations model which has been presented to more than 400,000 people in 45 countries.

Session Five – Managing Your Priorities and Time: Gaining Control of Your Time and Life

The purpose of this session is to develop a leader’s ability prioritize and to strengthen time management skills in the workplace. Learn how to put the right information in the right hands at the right time. Distinguish between effective and efficient work activities and recognize the myths of time mismanagement. Understand the difference between what is “Urgent” and what is “Important” in terms of meeting your goals and the organization’s goals. You will learn to focus on prioritizing your priorities…vs. prioritizing your schedule and some valuable tools and techniques for planning and scheduling your time. Also covered is delegation, reverse delegation, energy cycles, and value-added activities. Understand the three tests every activity needs to be value-added, and cure procrastination paralysis.