Employers Association: Supervision I: Fundamentals of Leadership - Winter 2011 (See Fall 2010 for Current listings)

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Supervision I: Fundamentals of Leadership - Winter 2011 (See Fall 2010 for Current listings)

Being in any leadership position requires you to be a motivator, problem solver, disciplinarian, delegator, mediator, interviewer, communicator and trainer all at once. This class will give you the knowledge, skills and abilities to face everyday challenges professionally regardless of your position or title. Taught from an in-the-trenches perspective, this interactive class will give you practical, easy-to-use methods for facing everyday issues.

To download a PDF of a flyer for this class, please click here.

For a preview of Supervision I:

Fundamentals of Leadership, click here.

Who Should Attend

Anyone currently in a leadership position (including managers, supervisors, leads) or any individual looking to increase their potential as a leader.

Course Outline

Lesson 1: Introduction

Defining �leadership�

Effective meetings

Employee values

Lesson 2: Relationships

Personality conflicts

Internal customers

Where everyone fits on an organizational level

Lesson 3: Principles of Responsibility

Responsibility to management

Responsibility to employees

Giving recognition

Lesson 4: Levels of Authority

Understand how much authority you actually have

Determine your leadership style

Lesson 5: Interviewing Skills

How to conduct a lawful interview

Evaluation methods

Questioning skills

Lesson 6: Getting New Employees Started Right

Orientation methods

Training skills

Performance reviews

Lesson 7: Delegation

Steps for effective delegation

Confronting employee resistance

Lesson 8: Motivation

Leadership�s role in creating an environment of motivation

4 easy keys to motivating employees

Brainstorming skills

Lesson 9: Change

How to introduce change

How to effectively handle resistance to change

Introduction to the Creative Problem Solving Process

Lesson 10: Discipline

Corrective vs. preventive discipline

Documentation

Major offenses (including sexual harassment, drug and alcohol abuse)

This course is presented in two formats:

4 hours a week for 6 consecutive weeks

8 hours a week for 3 consecutive week

It is conducted at multiple locations:

Plymouth EA Offices - 9805 45th Avenue North, Plymouth (map/directions)

St. Paul EA Offices - 1295 Bandana Blvd. N., Suite 135, St. Paul (map/directions)

This program is approved for 21.0 recertification credit hours toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). The use of the HRCI Approved Provider seal is not an endorsement by HRCI of the quality of the program. It means that this program has met HRCI's criteria to be pre-approved for certification credit. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

Status: This class will be offered at a future date.

Cost

Member Price: $735.00	Member Prepayment Price: $655.00
Affiliate Price: $785.00	Affiliate Prepayment Price: $705.00
Standard Price: $985.00

Status: This class will be offered at a future date.

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